Returns

At Seliijan, we are committed to ensuring your complete satisfaction with our products. If for any reason you are not entirely satisfied with your purchase, you have the option to return your order in accordance with our return policy. Please read the following conditions carefully:

Return Period

You have a period of 14 days from the date of receipt of your package to initiate a return request.

Return Shipping Costs

Return shipping costs are the responsibility of the customer, except in cases of defective products or errors on our part during shipping. We highly recommend choosing a shipping method with tracking and insurance to ensure the safe return of your item.

Refund

Upon receipt and inspection of the returned package, we will process your refund within 14 days from the acceptance of the return. The refund will be issued using the original payment method used for the purchase.

Exchanges

If you wish to exchange a product for a different size, please contact us to discuss the available options. In this case, we will cover the return shipping costs for exchanges within France only.

Restocking Fees

If the returned product is received in a non-compliant condition, such as being damaged, wrinkled, or showing signs of neglect or mishandling, Seliijan reserves the right to deduct restocking fees from the total refund amount. We expect items to be returned in their original condition, with intact packaging and unused. Any return that does not meet these conditions may result in a reduction of the refunded amount to cover the costs of restocking the product.

Return Procedure

To initiate a return, please log into your account and submit a return request. If necessary, we will provide detailed instructions on how to proceed with the return and any additional information.

You can download the return form by clicking the link below:

Return Form 

Fill out this document and include it with your package, following the instructions mentioned above.

In case of customs fees associated with the return of merchandise to France, these costs will be fully deducted from your refund amount.