Returns
At Seliijan, we are committed to ensuring your complete satisfaction with our products. If, for any reason you are not satisfied with your purchase, you may return the package in accordance with our return policy. Please read the following conditions carefully:
Return period
You have a period of 14 days from the date of receipt of the package to initiate the return.
Return fees
The costs of returning the package are the responsibility of the customer, except in the event of a defective product or an error on our part during the shipment. We recommend that you choose a shipping method with tracking and insurance to ensure safe return.
Refund
Once we have received and inspected the returned package, we will process the refund within 14 days of accepting the return. The refund will be made using the original payment method used at the time of purchase.
Change
If you would like to exchange the size of a product, please contact us to discuss the options available. In this case, the return costs are at our expense for France
Return procedure
To initiate a return, please login to your account, and request a return. If needed, we will provide you with detailed return instructions and any other relevant information. Please download the return form by clicking on the following link:
You have a period of 14 days from the date of receipt of the package to initiate the return.
Return fees
The costs of returning the package are the responsibility of the customer, except in the event of a defective product or an error on our part during the shipment. We recommend that you choose a shipping method with tracking and insurance to ensure safe return.
Refund
Once we have received and inspected the returned package, we will process the refund within 14 days of accepting the return. The refund will be made using the original payment method used at the time of purchase.
Change
If you would like to exchange the size of a product, please contact us to discuss the options available. In this case, the return costs are at our expense for France
Return procedure
To initiate a return, please login to your account, and request a return. If needed, we will provide you with detailed return instructions and any other relevant information. Please download the return form by clicking on the following link:
Return Form
Fill in the document and attach it to the package, following the instructions given above.
In the event of customs charges resulting from the return of the goods to France, these charges will be deducted in full from the amount of your refund.
